Welcome to the Princess Snacks website, operated by Princess Snacks
These Terms of Use (“Terms”) govern your access to and use of our website, including browsing, creating an account, purchasing products, using the shopping cart and contacting us.
By accessing or using this website, you agree to these Terms. If you do not agree with them, please do not use the website.
The website is operated by:
Princess Snacks
5–9, Temitayo Street,
Off Nureni Yusuf Road,
Kollington, Alagbado,
Ifako-Ijaiye, Lagos, Nigeria.
Email: [email protected]
Telephone: 08172318164
Princess Snacks is the snack and confectionery brand presented through this website.
You may use the website for lawful purposes only.
You agree not to:
We reserve the right to suspend or restrict access where we reasonably believe these Terms have been violated or where necessary to protect the website, our business or other users.
Certain features may require you to create an account.
You are responsible for:
You must notify us promptly if you believe that your account has been compromised.
We may suspend or terminate an account where reasonably necessary, including for suspected fraud, misuse, security concerns or violation of these Terms.
We make reasonable efforts to ensure that product descriptions, images, prices, nutritional information and other information displayed on the website are accurate.
However:
For example, certain mixed boxes may contain different products depending on availability.
The product information displayed on the website should be read together with the product packaging and labelling supplied with the product.
Prices are displayed in Nigerian Naira (₦) unless otherwise stated.
We reserve the right to change prices, promotions and product availability at any time.
A price change will not affect an order that has already been accepted and paid for, except where correction is required because of an obvious pricing or technical error and applicable law permits the relevant action.
Promotional offers may be subject to additional conditions, including specified dates, quantities or products.
Placing an order through the website constitutes a request to purchase the selected products.
An order confirmation or acknowledgement does not necessarily mean that the order has been accepted.
We may decline or cancel an order where reasonably necessary, including where:
Where we cancel a paid order, we will arrange any refund required under applicable law and our applicable refund procedures.
Payment may be processed through third-party payment service providers.
You agree to provide accurate payment and billing information and confirm that you are authorised to use the payment method provided.
Third-party payment providers may apply their own terms and privacy policies.
We are not responsible for failures caused solely by a third-party payment provider, although we will take reasonable steps to assist with legitimate payment-related issues.
We will use the delivery information supplied with your order to arrange fulfilment.
Delivery times may vary depending on location, product availability, logistics providers, weather, traffic, public holidays and other circumstances outside our reasonable control.
You are responsible for ensuring that the delivery address and contact information provided with an order are accurate.
If a delivery cannot be completed because incorrect or incomplete information was supplied, additional delivery arrangements or charges may apply where permitted by law.
Any cancellation, return or refund will be handled in accordance with applicable Nigerian law and our applicable returns/refund procedure.
Because our products include food and confectionery items, health, safety, hygiene and product-condition requirements may affect whether a food product can be returned or resold.
If you receive an incorrect, damaged or defective product, please contact us as soon as reasonably possible with your order details and relevant evidence, such as photographs where appropriate.
Nothing in these Terms is intended to exclude or restrict any consumer right that cannot lawfully be excluded or restricted.
Our products are food products and may contain ingredients that can cause allergic reactions or may be produced in facilities where allergens are handled.
Customers are responsible for reviewing the ingredient, allergen, nutritional and product information supplied with the product before consumption, particularly where they have allergies, intolerances or specific dietary requirements.
Where there is any difference between information displayed on the website and information on the product packaging, customers should rely on the current product packaging and labelling.
Unless otherwise stated, the website and its contents—including text, photographs, graphics, logos, product images, designs, branding, videos and other materials—are owned by or licensed to Princess Snacks or its relevant licensors.
You may view and use the website for personal and legitimate purchasing purposes.
You must not reproduce, modify, distribute, publish, sell, commercially exploit or create derivative works from our website content without prior written permission, except where permitted by law.
If you submit content to us, including feedback, comments, photographs, reviews or other material, you confirm that:
To the extent permitted by law, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt and display submitted content for operating, promoting and improving our business and services.
We may remove user-submitted content that we reasonably consider inappropriate or unlawful.
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free availability.
The website may occasionally be unavailable because of maintenance, upgrades, technical problems, hosting issues, security incidents or circumstances outside our reasonable control.
The website may contain links to third-party websites or use third-party services, including payment, delivery, mapping, hosting, analytics or other technology providers.
Third-party services are governed by their own terms and policies.
We are not responsible for the availability, content, security or practices of third-party websites or services.
To the extent permitted by applicable law, the website and its content are provided for general informational and commercial purposes.
We do not guarantee that every piece of website content will always be complete, accurate, current or free from technical errors.
Nothing in these Terms excludes liability that cannot legally be excluded.
To the maximum extent permitted by applicable law, Princess Snacks will not be liable for indirect, incidental, special or consequential losses arising from your use of the website where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including liability arising from fraud or any other liability that applicable law requires us to accept.
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
This provision does not apply to the extent that the relevant loss or claim was caused by our own breach of applicable law or other circumstances for which we are legally responsible.
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.
You should review the Privacy Policy before creating an account or placing an order.
We may update these Terms from time to time.
Changes will become effective when the updated Terms are published on the website, unless a different effective date is stated.
Your continued use of the website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
These Terms are governed by the laws of the Federal Republic of Nigeria, subject to any mandatory consumer-protection or other legal rights that apply to you.
Any dispute arising from these Terms or your use of the website shall be subject to the jurisdiction of the courts with appropriate jurisdiction in Nigeria, unless applicable law provides otherwise.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be modified or removed only to the extent necessary, and the remaining provisions will continue to apply.
If we do not immediately enforce a provision of these Terms, that does not mean that we have waived our right to enforce it later.
These Terms, together with the Privacy Policy and any additional terms expressly applicable to a particular product, promotion or service, constitute the agreement governing your use of the website, subject to applicable law.
For questions about these Terms, orders, products or our website, contact:
Princess Snacks
5–9, Temitayo Street,
Off Nureni Yusuf Road,
Kollington, Alagbado,
Ifako-Ijaiye, Lagos, Nigeria.
Email: [email protected]
Phone: 08172318164
Last updated: 29 September 2026
